PLS Logistics

Logistics Support - P/T

US-PA-Cranberry TWP
ID
2017-1505
Type
Regular Part-Time

Overview

Ensure daily customer requirements and carrier utilization plans are met with respect to performance and profitability.

Responsibilities

  • Assist all accounts on operational needs and resolve carrier and client issues
  • Build shipment in accordance with clients customer service requirements
  • Communicate shipping requirements in an accurate and timely manner
  • Communicate service related issues and resolutions
  • Enter loads in PLSPRO, using account-specific procedures
  • Ensure load specifics match requested equipment type, pickup/delivery time, and transit time
  • Strive for continual process improvement
  • Dispatch shipments to motor carriers by following customer service requirements and carrier utilization plans to achieve performance and profit objectives
  • Monitor and ensure shipments are confirmed picked up and delivered as scheduled
  • Maintain productive working relationships with customer representatives, motor carriers, and PLS employees
  • Other duties as required by business needs or as assigned

Qualifications

  • PC proficient (Microsoft Office preferred) organizational, written, and interpersonal communication skills
  • Ability to handle a fast-paced, high-stress environment
  • Detail oriented
  • Work experience in related field 

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